www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 9680927822
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. This will prompt the app to send an OTP, which you'll need to verify to complete the login process. Once verified, you can easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for it to be sent. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once installed, you can log in and enjoy the updated app. This should fix any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawal limit only applies to earnings from gaming activities, not to bonus amounts. You cannot withdraw bonus money, only the rewards you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a required step for the process. Having all this information saved will help facilitate the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours for the transaction to be completed. This delayed processing time can add an extra layer of uncertainty to the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. Any funds earned with the bonus must be withdrawn separately from the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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